Oct 26, 2020
Conflict is inevitable in education, but luckily it is also an opportunity to build more meaningful connections with those work with. Learn practical strategies from a Human Resources specialist that allow you to seek to understand when things get tense.
Show Notes:
- Pat's background. [03:00]
- First, seek to understand. [04:45]
- Active listening. [07:00]
- Asking open-ended questions. [8:30]
- “I” statements. [10:30]
- Land mines. [13:15]
View full show notes at www.educrushpod.com.